Terms & Conditions

Welcome to Shukra. These Terms & Conditions govern your use of the Shukra website and the purchase of products from our online store.

By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Shukra

Shukra is a clothing and fashion brand offering apparel and related products through its website.

Throughout these Terms & Conditions, the terms “Shukra,” “we,” “us,” and “our” refer to Shukra. The terms “you” and “your” refer to the person accessing our website or purchasing our products.

2. Website Usage

By using our website, you agree that you will:

Provide accurate information when placing an order or creating an account.
Use the website only for lawful purposes.
Not attempt to interfere with the security or operation of the website.
Not copy, reproduce, distribute, or misuse our website content without permission.
Not use our website for fraudulent or unauthorized activities.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However:

Actual product colors may vary slightly depending on your device or screen settings.
Product images may differ slightly from the actual product.
Product availability may change without prior notice.
We reserve the right to correct errors or inaccuracies in product information.

4. Prices

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, or other additional charges may be displayed during the checkout process.

Shukra reserves the right to correct pricing errors. If an order has been placed with an incorrect price due to a technical or human error, we may contact you regarding the correction or cancel the order and provide an applicable refund.

5. Orders

When you place an order through our website, you agree to provide accurate and complete information.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled. Shukra reserves the right to accept, modify, or cancel an order in certain circumstances, including:

Product availability issues
Incorrect pricing or product information
Payment problems
Suspected fraudulent activity
Incorrect customer or delivery information
Other operational or legal reasons

If we cancel an order after payment has been received, an applicable refund will be processed.

6. Payment

We may provide multiple payment options through third-party payment providers.

You agree to provide valid payment information and authorize the applicable payment provider to process the transaction.

Shukra is not responsible for failures or errors caused by third-party payment gateways, banks, or financial institutions.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframe displayed on our website or communicated to you.

Delivery times may vary depending on:

Delivery location
Product availability
Courier service
Weather conditions
Public holidays
Unforeseen circumstances

Estimated delivery times are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the shipping or courier provider, delays caused by the courier may be outside our direct control.

8. Returns and Exchanges

Returns and exchanges are subject to Shukra’s applicable Return & Exchange Policy.

Products may be eligible for return or exchange only when they meet the conditions specified in that policy.

Customers may be required to provide order details, photographs, or other information when requesting a return or exchange.

Certain products may not be eligible for return or exchange due to hygiene, customization, clearance, or other applicable restrictions.

Please review our Return & Exchange Policy before making a purchase.

9. Cancellation

Orders may only be cancelled within the period specified by Shukra and before the order has entered processing, packaging, or shipping.

Once an order has been dispatched, cancellation may no longer be possible.

If a cancellation is approved, any applicable refund will be processed according to our refund procedures.

10. Intellectual Property

All content available on the Shukra website, including but not limited to:

Brand name
Logo
Product images
Photographs
Graphics
Website design
Text
Product descriptions
Videos
Illustrations

is owned by or licensed to Shukra unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

11. User Content

If you submit reviews, photographs, comments, feedback, or other content to Shukra, you agree that:

The content is accurate and does not unlawfully infringe another person’s rights.
You have the necessary rights to submit the content.
The content does not contain unlawful, offensive, misleading, or harmful material.

By submitting content, you grant Shukra permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

12. Promotions and Discounts

From time to time, Shukra may offer promotional codes, discounts, sales, or special offers.

Promotions may have specific terms, including:

Expiry dates
Minimum purchase requirements
Product exclusions
Usage limits
One-time-use restrictions

Promotional offers cannot necessarily be combined unless explicitly stated.

Shukra reserves the right to modify or cancel promotions where permitted by law.

13. Limitation of Liability

To the extent permitted by applicable law, Shukra will not be responsible for losses resulting from:

Temporary website interruptions
Third-party service failures
Courier or delivery delays
Unauthorized access caused by circumstances outside our reasonable control
Technical errors
Events beyond our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Website Availability

We aim to keep the Shukra website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption
Free from errors
Completely secure
Free from viruses or other harmful components

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

15. Third-Party Services and Links

Our website may include links to third-party websites, payment services, social media platforms, shipping providers, or other services.

Shukra does not control and is not responsible for the content, availability, policies, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

Shukra reserves the right to update or modify these Terms & Conditions from time to time.

Changes will become effective when the updated Terms & Conditions are published on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of the website or purchase of products from Shukra shall be subject to the jurisdiction of the appropriate courts, unless otherwise required by applicable law.

19. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Shukra
Email: info@shukra.com
Phone: +91 98985 94197
Address: [Your Business Address]
Website: https://shukra.store/