Privacy Policy

At Shukra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.

By using the Shukra website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or purchase our products, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Billing address
Shipping address
Order and purchase details
Account information, if you create an account
Information you provide when contacting customer support

Technical Information

We may automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring website
Website interaction and usage information

2. How We Use Your Information

Shukra may use the information we collect to:

Process and fulfill your orders
Arrange delivery of products
Process payments and refunds
Provide customer support
Communicate with you about your orders
Improve our website and shopping experience
Improve our products and services
Prevent fraud and unauthorized transactions
Send promotional communications where permitted
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Your payment information may be handled directly by the applicable payment gateway according to its own privacy and security policies. Shukra does not necessarily store complete payment card or banking information on its own servers.

4. Cookies

Our website may use cookies and similar technologies to provide a better shopping experience.

Cookies may help us:

Remember your preferences
Keep products in your shopping cart
Understand website traffic
Improve website functionality
Analyze how visitors use our website
Provide relevant marketing and promotional content

You may manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing of Information

Shukra does not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

Payment gateway providers
Shipping and delivery partners
Website hosting providers
Analytics providers
Marketing service providers
Customer support providers
Government authorities or legal professionals when required by law

Information shared with service providers will be limited to what is reasonably necessary for them to perform their services.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your information.

7. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, social media platforms, or other external services.

Shukra is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing your personal information.

8. Marketing Communications

With your consent, Shukra may send you promotional communications about:

New collections
New arrivals
Special offers
Discounts
Sales
Brand updates
Other relevant products or services

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

You may still receive essential communications relating to orders, payments, deliveries, or customer service.

9. Children’s Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Process orders
Provide our services
Maintain business and transaction records
Resolve disputes
Prevent fraud
Meet legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable laws.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where applicable
Opt out of promotional communications
Ask how your personal information is being used

To exercise any applicable privacy rights, please contact Shukra using the contact information below.

12. Changes to This Privacy Policy

Shukra may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, technology, or applicable laws.

Any changes will be posted on this page with an updated “Last Updated” date.

We recommend checking this page periodically for the latest information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Shukra
Email: info@shukra.com
Phone: +91 98985 94197
Address: [Your Business Address]
Website: https://shukra.store/

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.